Privacy Policy

At F. Abaya House, we are committed to maintaining the trust and confidence of our visitors and customers. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit and purchase from our website.

1. Personal Information We Collect

We collect personal information that you provide directly to us during your shopping and checkout experience, including:

• Contact Information: Your first name, last name, phone number, email address, and billing/shipping address.
• Order Details: Information about the specific abayas or clothing styles you purchase, including sizes.
• Communication Data: Any message details, feedback, or inquiries you submit through our contact forms, email, or direct support channels.
• Device and Usage Information: Technical data such as your IP address, browser type, and browser activity logs collected via cookies and trackers (subject to your consent).

2. Why We Collect Your Information

We use your personal data to operate our business and provide you with premium luxury modesty wear. Specifically, we collect your data to:

• Process and Complete Orders: Store your shipping address and name to handle order dispatch and delivery.
• Phone Call Verification: We contact you on your provided phone number shortly after checkout to verify and confirm your order details, measurements, and delivery instructions before dispatch.
• Customer Support: Respond to your questions, sizing inquiries, and handle requests submitted through our contact forms or chats.
• Website Optimization: Understand how our boutique is used to improve user experience, styling layouts, and general navigation performance.

3. Storage and Data Protection

We take data security very seriously. All personal information collected through order submissions and messages is stored securely on our database servers. We use standard industry practices, including Secure Sockets Layer (SSL) encryption, to protect details submitted through checkout and contact forms. We do not process, store, or transmit debit/credit card details or other sensitive payment data on our servers.

4. Data Retention

We will only retain your personal data for as long as is necessary to fulfill the purposes for which we collected it, including order execution, customer service, or satisfying any legal, accounting, or reporting requirements under United Kingdom law.

5. Sharing with Third-Party Service Providers

We do not sell, rent, or trade your personal information. We may share your data with trusted third-party service providers who assist us in operating our store, including:

• Delivery Couriers: Delivery names and shipping addresses are shared with UK postal services and courier partners solely to execute abaya deliveries.
• Database and Hosting Services: Standard backend services that host our secure orders registry database.

6. Your Rights Regarding Personal Data

Under UK data protection regulations (including the UK GDPR and Data Protection Act 2018), you have specific rights regarding your personal data, including the right to request access to the information we hold, update or correct inaccurate data, or request the deletion of your personal records from our database. To exercise these rights, please contact us using the details below.

7. Contact Information

For any privacy-related questions, data requests, or inquiries, please contact F. Abaya House at:

• Email Support: `f.abayahouse@gmail.com`
• Contact Location: Chorley, United Kingdom
• Boutique Address: `[Insert Business Address, e.g. 123 Luxury Lane, Chorley, UK]`
• Contact Phone: `[Insert Contact Phone Number]`